At The MB Store, we take pride in crafting high-quality, customized products made just for you. Since each product is made to order and tailored to your specifications, we do not accept returns. However, we do offer replacements under specific conditions to ensure your satisfaction.
We only offer replacements for products that meet one or more of the following criteria:
To process a replacement, please send us the following within 48 hours of delivery:
Send your details to:
WhatsApp: +91 8013699995 or Email: makkarbrothers7@gmail.com
Replacement will not be processed if an unboxing video is not provided.
Pickup will be done from the same address where the order was delivered.
If the issue is verified as our fault, we will cover the full cost of the replacement, including shipping.
In some cases, we may ask for the original item to be returned. We'll guide you through that if necessary.
We do not offer replacements or returns for:
In case of an in-warranty issue, the customer must ship the product to us. We will get it repaired or make a new one depending on the problem.
Need Help?
Contact us at makkarbrothers7@gmail.com or WhatsApp us for quick assistance.